THE BOX BOOTH — FREQUENTLY ASKED QUESTIONS
Why Choose Us
What makes us different and why clients trust The Box Booth
We don’t just provide a booth — we deliver a complete experience. From setup to pack down, everything is handled by our team so you can enjoy your event stress-free.
Every booking includes a professional booth attendant. We believe this is essential to ensure everything runs smoothly, guests are looked after, and the experience is seamless from start to finish.
We specialise exclusively in photo booth experiences. We are not a marketplace or multi-service provider — this is our full focus, and it shows in the quality of our service.
All our packages are fully inclusive. No hidden fees, no unexpected costs — everything is clearly outlined from the start.
Booking & Availability
Everything you need to know before securing your date
Simply fill in our enquiry form with your event details. We’ll check availability and recommend the best option for your event.
We recommend booking as early as possible, especially for weekends and peak seasons, as dates fill quickly.
A booking is secured with a 30% booking fee and confirmed with a clear agreement. Your date is only reserved once the deposit is received.
Payments & Booking
Clear pricing, simple process, no surprises
We require a 30% booking fee to secure your date and confirm your booking in our schedule.
The remaining balance is due 14 days before your event. This allows us to finalise all details and prepare everything in advance.
As we operate on a scheduled booking basis, confirming your booking in advance allows us to allocate equipment, plan logistics, and ensure everything is fully prepared for your event.
We accept secure online payments. Full details will be provided during the booking process.
No — all our packages are fully inclusive. Any optional upgrades or travel fees (if applicable) are clearly outlined in your quote.
Our Approach & What Makes Us Different
How we deliver a higher-quality photo booth experience
While many photo booths may look similar, the real difference is in how the service is delivered. We focus on creating a complete, high-quality experience — not just providing equipment. From setup to guest interaction and final output, everything is carefully managed to ensure your event runs smoothly and feels premium.
No — we do not offer unattended or drop-off services. Every booking includes a professional booth attendant, as we believe a fully managed experience is essential to maintaining quality and ensuring everything runs seamlessly.
We continuously invest in software, design, and new trends to deliver a modern and polished experience. From custom graphics to the overall user experience, everything is carefully created — not just standard templates or basic setups.
A well-delivered photo booth experience enhances your event, keeps guests engaged, and ensures everything runs without issues. Our approach means you don’t have to worry about setup, technical problems, or guest interaction — everything is handled professionally.
Our Booths & Experience
What you get and how each booth works
Yes — every booking includes a professional booth attendant. This is very important to us, as we want to ensure everything runs smoothly and your guests have the best possible experience.
We believe a fully managed experience makes all the difference. Our attendant is there to assist guests, manage the flow, and ensure everything runs seamlessly from start to finish, so you can enjoy your event without any concerns.
We offer a range of modern experiences including the Original Booth, Digital Booth, Glam Booth, and Digital AI Booth — each designed to suit different event styles.
Our Original Booth includes unlimited prints and digital photos, instant sharing, custom-designed templates, a private online gallery, props, and a professional booth attendant — all delivered, set up, and fully managed by our team.
Yes — each guest receives their own print. For example, if 4 people take a photo, 4 individual prints will be produced, so everyone has their own copy to take home.
The Digital Booth includes unlimited digital experiences such as photos, GIFs, and boomerangs, instant sharing via SMS, email, or QR code, custom overlays, and a private online gallery — all fully managed by our team.
The Glam Booth includes all Original Booth features, enhanced with a signature beauty filter and black & white effect, along with a premium white backdrop for a clean, elegant finish.
The Digital AI Booth provides an interactive AI-powered experience, transforming photos into unique visuals in real time, along with instant sharing, digital formats, and full on-site support.
We’ll recommend the best option based on your event type, guest count, and the experience you want to create.
Features & Customisation
Personalise your experience and enhance your event
All packages are fully inclusive — including delivery, setup, a professional booth attendant, and all core features such as prints or digital sharing.
Yes — we create custom-designed templates tailored to your event, including names, dates, or branding.
Photos can be shared instantly via SMS, email, or QR code, and all images are available in a private online gallery after the event.
Yes — we include a selection of fun and stylish props to enhance the experience.
Yes — optional upgrades include premium backdrops, custom props and personalised guest books.
Setup & Requirements
What we need to deliver a smooth experience
We typically require around 8×8 ft to deliver the best experience, including space for the booth, backdrop, and guest interaction.
Yes — we require access to a standard power socket within the setup area.
If the venue provides a stable internet connection, we’re happy to use it. If not, we bring our own connection, so you don’t have to worry about anything.
We usually arrive around 1 hour before your booking to ensure everything is ready on time.
Travel & Coverage
Where we operate and how travel is handled
Yes — we are based in Liverpool and cover events across the North West and surrounding areas.
Travel is included within our local coverage area. For locations outside this, a small travel fee may apply depending on distance.
Any travel cost will always be clearly outlined in your quote — we keep everything transparent with no hidden fees.
Yes — we can travel further for weddings, private events, and corporate bookings.
Team & Presentation
Professional appearance tailored to your event
Our team is always professionally presented in clean, black attire to suit any type of event. If your event requires a more formal dress code, we are happy to adapt to match the style and atmosphere.
Professional, Secure & Reliable
Peace of mind from booking to event day
Yes — we are fully insured and all equipment is professionally maintained and PAT tested. Every event is managed by our team to ensure a smooth and reliable experience.
Yes — every booking is secured with a clear agreement, giving you full peace of mind.
Yes — we operate as a fully registered company, providing professional photo booth services.
No — we are a dedicated photo booth company. All services are delivered directly by our team, with no outsourcing.
No — we specialise exclusively in photo booth experiences.
Qualifications & Expertise
Professional background behind our service
Yes — we bring a combination of customer service and design expertise to every event, supported by certifications in both areas.
Our customer service training ensures a smooth and friendly experience for your guests, while our design expertise allows us to create clean, modern, and fully customised visuals tailored to your event.
Still have a question?
We’re here to help
Get in touch, and we’ll guide you through the best options for your event.